Terms of service
Last updated: 22 October 2026
These terms apply when you buy a service from Store Fixers, run by Amer, based in Sarajevo, Bosnia and Herzegovina. By paying for a service, you agree to them.
What we provide
- Theme fix: an accessibility scan of your store's home, collection, product and cart pages, fixes to the issues we find in your theme's code, and a before-and-after report.
- Fix and statement: the theme fix, plus a draft accessibility statement and a list of issues you need to handle yourself.
- Monitoring: a monthly re-scan of your key pages, fixes for new issues in your theme, and a monthly report.
Fixes cover your theme's code only. We can't change Shopify's checkout, third-party apps, or content such as videos, PDFs and images you upload, but we'll list any issues we find in them.
How we work
- You give us collaborator access to your store's themes. We never ask for your password.
- We make all changes in a duplicate of your live theme. You decide whether and when to publish it.
- We aim to deliver within five business days of getting access. If we expect a delay, we'll tell you.
- Remove our collaborator access once you've published the fixed theme, unless you're on a monitoring plan.
What we don't promise
We fix the issues we find and improve your store toward WCAG 2.2 level AA. Automated and manual testing can't find every issue, so we don't guarantee that your store is fully accessible or compliant with any law, and we don't certify compliance. Nothing we provide is legal advice. If you need legal advice, please speak to a lawyer.
Payment
Prices are fixed and shown in US dollars. Payments are processed by Lemon Squeezy, our reseller and merchant of record, which adds sales tax where it applies. Monitoring renews monthly until you cancel. Refunds are covered by our refund policy.
Your responsibilities
- Keep a backup of your live theme. Shopify keeps one automatically when you publish a new theme.
- Preview the fixed theme before publishing it.
- Tell us about theme changes or apps that might affect our work.
Liability
If something we do causes a problem, tell us and we'll fix it at no cost. Our total liability for any service is limited to the amount you paid for it. We're not liable for lost sales, lost profits or indirect losses.
Changes
We may update these terms. The version that applies is the one in place when you paid.